At The Property Shop Poole, we aim to provide the highest quality of service for prospective tenants. Our specialist negotiators will take time to qualify your exact requirements in order to find the ideal property for you.

Book an appointment today to avoid disappointment. What should I do when I find the right property? Call into the office where a member of staff will be more than happy to help you with complete the necessary paperwork.

You will require a £200 cash or card as a holding deposit which will secure the property whilst we carry out the referencing process. This is NON refundable but will be taken off the total amount of moving in monies required upon completion of satisfactory references.

You will need to bring with you:

  • £200 cash minimum holding fee.
  • Driving license or passport.
  • Current landlord’s details (if applicable).
  • Name & Address of Guarantor (if applicable).



All tenants have to pass our referencing criteria in some way or another. The minimum requirements are as follows: Employment period of no less than 6 months Earnings – 2.5 times the yearly rent (£750 monthly rent x 12 months x2.5 would equal £22,500) This figure can be divided by the number of applicants.


If you have a CCJ or adverse credit we need to know. It may still be possible to proceed with the tenancy but only if you tell us before we reference you. If you do not earn enough money then you will need a guarantor. A guarantor has to earn 3 times the yearly rent. (£750 monthly rent your guarantor will need to earn £27,000. You can use more than 1 guarantor if necessary)

A guarantor must NOT have any adverse credit or CCJ’s. Incomes CANNOT include bonuses or overtime. If you are self employed the same criteria for an employed person applies but you would need to provide to accountants details or self assessment details for 3 years.




Internal Complaints Procedure:

Whilst we strive to provide the highest level of service to all our clients, we are unable to please all of the people all of the time.

If you have any issues with our service we will always go above and beyond to help you resolve it to your satisfaction.

Please email Andy Fleming in the first instance.